Frequently asked questions

How Long will it take for my package to arrive?

Depending on where you live in the world, shipping times can vary from 8 – 45 Days

When will my order ship?

Orders need 3-12 business days (Monday-Friday)  for processing and then it is shipped! During holiday seasons, orders need 5-15 business days (Monday-Friday) for processing, and then it is shipped.

Will I receive a tracking number?

A tracking number will be sent after the order processing has finished.
Please make sure to check your junk folder in case our email was filtered there. If you have not received a tracking number after 10 days, feel free to email us!

How do I know which size to get?

Many of our items have size charts, but as we stock Asian sizes, it is best to go with one size up, and go for the largest size for an oversized effect. We try our best to stock in all sizes, from S – XXXL, though some items are only available in one size.

My tracking number shows it’s been delivered but I didn’t receive it.

We recommend to check your neighbor’s first or contact your local post office with your tracking number. After we ship your package out the responsibility goes to your local post office. If you package has been stolen we do not cover it.

 

Any more common questions that arise will be added on here to help and if you have any queries please email us at [email protected]